Frequently Asked Questions

We have many products with differing certifications and listings. Specific information can be found on product flyers and within our catalog (downloads available). Please contact us with specific questions.

Contact factory for current lead time.

Minimum OEM Order Value: 1,000 pcs ; Minimum Distributor Order Value: $250.00; 25 Piece Line Item Minimum for Standard Products, Contact Factory For Special Products.

Visit this page for a listing of our distributors and representatives.

Returns for defective materials are accepted after receipt of samples, and issuance of a Return Material Authorization (RMA) Number. RMAs are valid for 30 days and all returns must be accomplished within that time frame. All parts must be in the original packaging.

Tijuana, Mexico

ESD is an acronym for Electrostatic Discharge. ESD sensitive devices can be damaged by humans, machines, or a charged body. All individuals handling static-sensitive devices, including certain LEDs, in any manner should be trained to understand ESD and be able to prevent it. Full ESD information can be found here. 

We have audited our internal processes and materials, and have received Compliance Statements from all of our vendors. Further information can be found here.

All orders are NCNR (non-cancelable/non-returnable). Click here for our Terms and Conditions.

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